BUSINESSES ARE ABLE TO SCALE BACK HEADCOUNT BY USING ANIMATED AVATARS

 

Webmasters and owners chime in on effectiveness and efficiency created by Virtual Customer Service Agents 

Accounting and Customer Service Departments worldwide agree that taking payments, dealing with disputes, and setting up payment plans gobble up a considerable chunk of employee time.  Virtual Agents are gaining popularity because of their ability to resolve a number of issues quickly and efficiently and at a huge cost savings!  An added bonus is time zones, labor laws, and overtime are words that mean nothing to a Virtual Agent. 

The economy has spurred many companies to slash operations to the bone marrow, leaving a huge headcount gap which has businesses scrambling to meet their customer service missions and goals.  According to ERDCollections.com Owner, Debie Batterson, her Avatar does the job of several agents and costs a fraction of what those combined salaries would be.  “ERD Collections Agency” exists today because of our Virtual Agent, Ava.  She is available to my customers 24/7.  Ava is polite and efficient.  She never gets sick or goes on vacation.  Best of all, Ava will never leave my business for a better offer, and I will never have to worry about laying her off.” 

Virtual Agents cover all the bases with web based options and easy-to-access payment portals. Customers simply log into a secure encrypted site to make payments, set up payment plans, and even handle disputes.  The real beauty of these animated Avatars is you program them to respond in logical ways and according to your policies and procedures! 
 
 

Interprose Senior Implementation Specialist and Webmaster, Tim Monahan wants you to know, “We have found debtors prefer working with a Virtual Agent like Ava.  Avatars powered with our Virtual Agent technology put a friendly face on an often difficult and embarrassing situation.  Our clients report collecting as much as 20% of all their payments through an Interprose Virtual Agent.” 

Emergency Receivables Doctor (ERD Collections) is proud to announce our new website launched Monday, May 24, 2010!  We invite you to visit us at ERDCollections.com and meet Ava, our Virtual assistant.  Come visit and ask for your FREE Virtual Agent demonstration. We proudly serve any business searching for a better return on their revenue! 

 

If you’d like more information or would like to interview Debie Batterson, please call ERD Collections at 425-970-3276, or email Debie at admin@ICollectandConsult.com.